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FAQs

Can I use my private health insurance?

  • YES, if you have the right cover.
  • We have a hicaps terminal so you can claim on the spot.

Can I use the National ADF Health Program for Remedial Massage?

  • To be eligible for the National ADF Family Health Program the client must be a permanent Australian Defence Force member or dependant of Reservists on Continuous Full-time Service. Navy Health Ltd is currently contracted by the Department of Defence to perform all claims processing for the National ADF Family Health Program and any eligible clients can make their claim via ARHG. For more information regarding the National ADF Family Health Program please visit their website below.
  • http://adffamilyhealth.com/
  • If you are eligible  – We have a hicaps terminal so you can claim on the spot.

Are you WorkCover approved?

  • All our Remedail Massage Theapist can treat workcover clients.

How much are appointments?

  • $84 Adults
  • $79 Concession and Children

Do you have gift vouchers?

  • Yes of course. They are valid for 3 years.

Do you have pregnancy massage?

  • Yes. We also have a pregnancy pillow for your comfort. Some clients are able to lay face down till full term.

What is your cancellation policy?

At Bayside Family Chiropractic, we appreciate that sometimes, “life happens” and you will not be able to keep your massage appointment.

With respect to Bayside Family Chiropractic’s other massage clients, we request that at least 24 hours’ notice is given should you need to reschedule or cancel your appointment.

Because we have specifically kept your appointment for you, the following cancellation fees will apply should appropriate notice not be given.

  • Cancel or reschedule with less than 4 hours’ notice: 50% booked appointment fee – if we cannot fill the appointment
  • Missed appointment: 100% cancellation fee.

Late arrivals will result in an abbreviated appointment.

Interested in learning more about Massage Therapy?

Click here to learn what Massage Therapy is, learn about Our Massage Therapists’ or for more information on the Benefits of Massage Therapy.

Call us today to find out how remedial massage can be a part of your healthy lifestyle!


Remedial Massage Therapy in Port Stephens | (02) 4984 6897